November 25, 2025
from the desk of
Jane M. Barghothi
Associate Partner
The Power of In-Person Meetings
In the world of fundraising, relationships are everything. While emails, phone calls, and virtual meetings have their place, nothing replaces the impact of face-to-face interaction. A personal meeting allows donors to see the passion behind the mission, read body language, and connect on a deeper emotional level—elements crucial for fostering trust and long-term support.
I experienced this firsthand during one of the most pivotal donor meetings of my career. It started unexpectedly—a Friday afternoon phone call to our office. With many staff unavailable, I took the call and was asked to meet a donor at the site of a new building she was funding. I quickly reviewed some contact reports, but I did not have the full context of the situation.
When I arrived at the site, I could sense her frustration and disappointment that progress had been slow. Instead of rushing into a dialogue, I took a moment to listen. We walked the site together, and in a surprising moment of connection, we discovered we both wore opal rings and that our birthdays were only a day apart. That simple shared detail helped break the ice and opened a window for genuine dialogue.
By listening intently and connecting on a personal level, I was able to understand her concerns better and demonstrate my commitment to the project. That day marked the beginning of a turnaround in the donor’s relationship with the organization. Her trust deepened, and ultimately, she made an even larger gift—one that significantly advanced the mission.
This experience underscored an essential truth: in-person meetings are among the most effective tools in fundraising, especially when dealing with large gifts, strategic partnerships, or long-term commitments. They cultivate trust—an intangible yet vital element in donor relations. When face-to-face, donors can see the passion, sincerity, and credibility of the people behind the mission. They can also pick up on emotional cues, body language, and nuances that are often lost in emails or virtual calls.
In-person interactions also create space for richer conversations. Donors tend to open up more about their motivations, values, and their personal experiences with your organization. These insights foster deeper understanding and help tailor stewardship efforts to align with their long-term interests.
Fundraising is inherently relational, not transactional. An in-person meeting might include a site tour, introductions to staff or recipients, or in-the-moment recognition of impact—all of which are difficult to replicate virtually. These experiences allow donors to see and feel the tangible results of their support, inspiring greater investment and commitment.
Of course, in-person meetings are not always feasible for every interaction. But when it comes to cultivating meaningful, lasting relationships—where trust is built and the magic of generosity happens—they remain a key ingredient in any successful fundraising strategy.
In-person meetings matter. They turn transactional exchanges into transformative relationships that sustain and grow your mission over time.
How to Talk About Tax Law Changes
While it’s true that you often don’t know your donor’s tax bracket, it’s probably safe to assume that your larger donors, say $5,000 and up, are itemizing their tax returns. In any case, it might be helpful to inform donors about this, as I’m sure most don’t know. So, include a message on the appeal that says, ‘Do you know that tax law changes impact charitable deductions?’ and then indicate, ‘If you don’t itemize, you will likely be better off waiting until January 1, 2026, to make your gift. But if you do itemize, your better tax treatment will come from giving before year-end.’ |
Fundraisers might need to adjust how they discuss year-end giving with donors due to tax law changes that take effect on January 1.
Key Points
Starting in 2026, the new tax law gives people who don’t itemize a charitable deduction for donations up to $2,000 for married couples and $1,000 for single people. At the same time, however, people who itemize—and tend to give bigger gifts—will have to contribute 0.5% of their adjusted gross income before getting any tax break. And itemizers’ tax breaks stop at 35% of their taxable income, even though their top tax rate is 37%.
The most important information to convey is that donors who itemize deductions will get the best tax benefits if they give before the end of the year, while standard filers will get the best tax advantages by giving after January 1.
Because everyday donors tend to take the standard deduction and would likely benefit from waiting until early next year to make a gift. Perhaps scrap December 31 as the deadline for getting gifts in and push it to January 15 instead. That way, everyday donors will have a chance to make their gift in the new year when the tax law will benefit them.”
The gift deadline can be extended for all, but it’s important to offer tips for both itemizers and people who take the standard deduction.
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